Sociogrid collects personal information during registration. We will typically ask for your name and a valid email address. We may use this information to contact customers in order to discuss the services that we provide. We may also email customers regarding updates to our services.
Use and Sharing of Information
We reserve the right to disclose such information to a third party only if (a) we have your express written consent, (b) we reasonably believe we are compelled by applicable state and federal laws, or (c) we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person, or other irreparable injury, including economic interests of a third party, requires disclosure of the information without delay.
Sociogrid uses a third party vendor to manage all credit cards processing, and may partner with other parties to provide specific services. Upon registration with Sociogrid, we will share names and other contact information as necessary for the applicable third parties to provide these services. These parties are not permitted under their contract with us to store, retain, or use your information for purposes not directly involved with their service to Sociogrid. Specifically, our contracts with such third parties prohibit the third parties from using your personal information for purposes of marketing or promotions.
User data is protected with SSL encryption for transmission to Sociogrid. No customer information is stored on Sociogrid employees' personal computers. Only employees who require your personally identifiable information to perform a specific task are granted access to such information. The servers on which all customer data and information is stored are kept in a secure environment.
Sociogrid provides users the opportunity to opt-out of receiving communications from us at any time. To opt-out of such communications or to remove your information from our database, email cs@Sociogrid.hk with your specific request.
Loss of Privacy
To date, we have never had a situation in which to our knowledge any of our users' personal information has been compromised in any way, or in which any user's personal information has become public. Should any such situation arise, we commit to notify you as soon as we can and take all reasonable steps to correct or ameliorate the situation.
Other Items to Note
Those under 18 years of age need parental consent to provide personally identifiable information, or to place a purchase with Sociogrid.
To better protect your privacy, we request that you not share your password with anyone. Always logout and close your browser when you finish your session. Note that we will never ask you to disclose your password in an unsolicited phone call or email.